Privacy Policy
This policy explains what personal data Fotergeia collects through this website and through contact with you, for what purpose, on what legal basis, and what rights you have.
Last updated: July 2026
1. Data controller
The controller of your data is Fotergeia, registered at 7 Odysseos St, Athens, with warehouse facilities at the 16th km of the Agrinio–Ioannina National Road, Kypseli, Agrinio.
2. What data we collect
We collect only the data necessary to answer your enquiry and deliver your project.
Data you give us
- ▸Identification & contact details: full name, phone, email, area or property address.
- ▸Technical project details: type and size of the property, roof photos or drawings, equipment information.
- ▸Energy data: electricity bills, supply number and contracted capacity, consumption history — required for the energy study.
- ▸Billing details: tax ID (ΑΦΜ), tax office (ΔΟΥ), company name and registered address, once a project is commissioned.
- ▸Permitting documents: title deeds or proof of lawful use, where required by the grid operator (ΔΕΔΔΗΕ).
Data collected automatically
While you browse, and only where you have given consent, usage statistics are collected via cookies (pages visited, duration, device type, approximate location). Without consent only essential cookies run. Full detail in our Cookie Policy.
We do not knowingly collect special categories of data (health, political beliefs, etc.) and our services are not directed at minors.
3. Purposes & legal basis
| Purpose | Legal basis (GDPR) |
|---|---|
| Responding to a quote or study request | Consent & pre-contractual steps — Art. 6(1)(a), 6(1)(b) |
| Performing the project contract, installation, maintenance | Performance of a contract — Art. 6(1)(b) |
| Submitting applications to the grid operator & supplier | Contract performance & legal obligation — Art. 6(1)(b), 6(1)(c) |
| Invoicing & tax obligations | Legal obligation — Art. 6(1)(c) |
| Analytics & site improvement, advertising | Consent — Art. 6(1)(a) |
| Newsletter & updates | Consent — Art. 6(1)(a) |
| Defending legal interests, project warranties | Legitimate interest — Art. 6(1)(f) |
4. Data recipients
We never sell or rent personal data. We share it only where necessary:
- ▸The grid operator (ΔΕΔΔΗΕ) & energy suppliers, for the connection application, connection terms and the net billing contract.
- ▸Partner engineers and installation crews, solely to deliver your project.
- ▸Accountants, legal advisers, banks, for invoicing and tax obligations.
- ▸IT service providers (website hosting, email, analytics tools), acting as processors under contract.
- ▸Public authorities, where a legal obligation applies.
Some analytics and advertising tools may involve data transfers outside the EEA. Where this happens, the transfer relies on the safeguards required by the GDPR, such as standard contractual clauses or an adequacy decision.
5. Retention periods
Up to 12 months from the last contact, unless you ask for deletion sooner.
For the full duration of the warranty and support relationship, so the installation stays documented.
For as long as tax legislation requires.
Until you withdraw consent or unsubscribe.
6. Your rights
Under the GDPR you have the right of:
To exercise any right, send a request to info@fotergeia.gr. We respond within one month; in complex cases the deadline may be extended, and we will tell you.
7. Data security
We apply technical and organisational measures proportionate to the risk: encrypted data transmission through the website, role-based access control, backups, and confidentiality undertakings for our staff and partners. No method of transmission or storage is completely secure, but we review our measures regularly.
8. Changes to this policy
We may update this policy to reflect changes in our services or in the legal framework. The current version is always available on this page, with the last-updated date at the top.
Questions about your data?
Get in touch and we will give you a specific answer.
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